Why Not the Best.org: A benchmarking and Performance Improvement Resource for Health Care Leaders

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Speakers

Anne-Marie J. Audet, MD, MSc. returned to the Fund in July 2008 as Vice President, Quality Improvement and Efficiency, a position she held for six years prior to her departure two years ago. Dr. Audet created and built the Quality Improvement and Efficiency programs. She will also work closely with the Fund’s Commission on a High Performance Health System in its efforts to improve the quality and efficiency for the US health system. Dr. Audet has worked in the field of quality improvement for many years and brings to the Fund a deep understanding of the science of quality improvement, as well as an appreciation of the barriers and enablers that come into play when having to translate knowledge into real-world situations. At the national level, Dr. Audet worked in policy analysis at the American College of Physicians. At the state level, she led the implementation of the Medicare Health Care Quality Improvement Program in Massachusetts while working at the Massachusetts Peer Review Organization. More recently, she worked at the level of a health care institution and an integrated network of care with CareGroup. Dr. Audet served as director of the Office for Clinical Effectiveness/ Process Improvement at Beth Israel Deaconess Medical Center in Boston, where she was responsible for development of quality measurement systems, educational programs, and institution-wide medication safety initiatives. She was co-editor of Clinical Crossroads, a series published monthly in the Journal of the American Medical Association. She was assistant professor in Medicine at Harvard University. She serves on the Massachusetts Medical Society and Alliance Charitable Foundation Board and more recently was appointed to the Institute of Medicine Subcommittee on Quality Improvement Organizations’ Evaluation. Dr. Audet holds a B.Sc. in cell and molecular biology and an MDCM and M.Sc. from McGill University and an S.M. in health policy and management from Harvard University.

Details

A new web tool will be presented, Why Not The Best, developed by The Commonwealth Fund(www.WhyNotTheBest.org) which gives hospital leaders comprehensive data to measure and improve performance. The site offers easily accessible, comparative information on hospital performance and composite measures, clinical measures and patient satisfaction measures, trends, and side-by-side comparisons of over 4,500 U.S. hospitals (publicly available data from CMS Hospital Compare). Users can search by hospital characteristics, e.g. bed size, teaching, safety net, and select benchmarks (top 1%, 10%, state and national). The site also offers case studies of top-performing hospitals and a library of improvement resources. Participants will have the opportunity to interact with the site and provide feedback. The tool can be used by hospital systems for ongoing measurement, trends and benchmarks to evolve a culture of internal and external transparency, where data are shared publicly to impact quality.