Leading the Implementation of Health Links in Ontario
2014
In December 2012, the Ontario Government launched the Health Links, a strategy to integrate care for patients with complex health and social care needs. The Health Links bring together multiple clinical and social service providers on a voluntary basis, including […]
Providing Integrated Care for Older People With Complex Needs: Lessons From Seven International Case Studies
2014
People are living longer, increasing the incidence of multiple chronic conditions (MCCs). Older people with MCC increasingly live alone and the availability of informal care by spouses or family members is declining. These trends have resulted in a growing demand […]
Organizational Performance Impacting Patient Satisfaction in Ontario Hospitals: A Multilevel Analysis
2013
Patient satisfaction in health care constitutes an important component of organizational performance in the hospital setting. Satisfaction measures have been developed and used to evaluate and improve hospital performance, quality of care and physician practice. In order to direct improvement […]
A Qualitative Desriptive Study on the Alignment of Care Goals Between Older Persons With Multi-Morbidities, Their Family Physicians and Informal Caregivers
2013
People with multimorbidity, their caregivers and care providers are dealing with the management of multiple conditions, medicines and treatment plans and have to make decisions about how to prioritize among these competing factors. Understanding patient’s goals of care can potentially […]