Jennifer Gutberg is a PhD Candidate at the Institute of Health Policy, Management, and Evaluation at the University of Toronto. She holds a Master of Science in Administration from the John Molson School of Business at Concordia University, and a Bachelor of Arts in Psychology from McGill University. Her research interests are in the organization and management of healthcare, with particular interests in change management, culture, and leadership. Jennifer’s dissertation, supervised by Dr. Ross Baker, will explore the role of middle managers and front-line providers in strategic patient safety culture change efforts. Her research is supported by the Fonds de recherche du Québec – Santé, as well as the Health System Performance Research Network.
Jennifer’s research with HSPRN has focused on exploring models of integrated care from an organizational lens, particularly through the use of qualitative methods. This has included work evaluating the implementation of provincial integrated care efforts, including Health Links and Integrated Funding Models. Jennifer is currently working on the evaluation of bundled care in Ontario, as well as collaborating on an international research project examining spread of community based integrated care innovations to improve care for individuals with complex needs.
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