Reham Abdelhalim is an HSPRN trainee. Her research concentration is in health services outcomes and evaluation, with a personal interest in patient experience, patient-centeredness, integrated care, quality improvement, program evaluation, and performance measurement.
Reham holds a Bachelor’s degree in Medicine and Surgery and a Master’s Degree in Medical Toxicology. She worked as a Medical Toxicologist/ Intensive Care Physician for more than five years. During this period, she came to recognize that saving the life of a patient is not the most important end goal. Rather, the end goal should be building healthcare systems that guarantee better health services for all patients
Consequently, Reham shifted gears and started to study healthcare quality. She has a Diploma in Total Quality Management and she has been a Certified Professional in Healthcare Quality since 2014. Currently she is pursuing a PhD in Health Services Research at the Institute for Health Policy, Management and Evaluation (IHPME) under the supervision of Dr. Walter Wodchis.
Since she joined the HSPRN in 2015, she has worked on various projects that look at evaluation of integrated care for patients living with complex health and social needs and assessing patient and caregiver experience in Ontario. Some results of these projects were published by the HSPRN as reports e.g. Health Links case studies series and the Client and Caregiver Experience Evaluation of Home and Community Care Services: A rapid review and jurisdictional scan of existing survey tools.
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