iCOACH began in 2012 as research study funded by the Canadian Institute for Health Research and the New Zealand Health Research Council. The intention of iCOACH was to understand the steps to implementing Integrated Community-Based Primary Health Care (ICBPHC). The iCOACH team approached the challenge of successful implementation of ICBPHC including 1) policy, 2) organization, 3) provider, and 4) patient and (unpaid) carer perspectives. Through approximately 450 interviews of policy makers, managers and leaders, provider and patients and their carers across three health systems (Ontario, Quebec, New Zealand), we have developed a rich understanding of essential mechanisms used to design and implement integrated care. Recently Danish researchers, also looking to study integrated care have adopted the iCOACH protocols in order to study new programs of integrated care being implemented in Denmark.